Custom Prints

 

To ensure the fastest possible delivery times, all the t-shirts in our store are now pre-printed and ready to go as soon as they are paid for. 

 

Shipment is the same day as payment is received, if ordered before 12pm Madrid time Monday to Friday.

 

If you want to custom print a different shirt colour to the one shown in the image then it is possible, though it's important to note the following:

 

- We no longer print in-house, we use an external screen printing company to produce all our items 

- Their manufacturing time for custom prints is 2 - 5 working days

 

- Custom prints cannot be returned for size swaps or refunds

 

- Your order will ship once all the items in the order are ready to go. Split shipments are not possible unless you agree to cover the 2nd shipping charge.

- Colour options are White, Grey Marl, Charcoal, Black, Navy, Light Blue, Yellow, Red, Royal Blue.

 

Please note: If the design is for example White, then you cannot request it be printed on a White shirt or if it's Black to change to a Black or Navy shirt etc. This is because the print will not show up well on a shirt of the same colour.

Our 2 Colour designs (Stax, Delicious Vinyl, Let The Music Play and Wake Up America) can only be printed on White. 

 

Due to the nature of the screenprinting process it's not possible to change the print colour of the design once the stencil has been produced, so we cannot change the colour of the design.

If you want to proceed to pick a different shirt colour then please follow this process:

1. Add the items you want to buy to your basket

 

2. When you are ready to pay click on the basket icon

 

3. Click "View Cart"

 

4. Click on "Add A Note"

 

5. In the box write the change you want, e.g. " Run DMC t-shirt - please change from White to Grey Marl shirt " etc

 

6. Complete the checkout process

The Bottom Line: Custom prints take longer to be produced and cannot be returned for exchange or refund under any circumstances.